Shipping policy

Flex Flicker – Shipping Policy

At Flex Flicker, we strive to provide a smooth and reliable shipping experience for all our customers. Please read the full details of our shipping policy below.

1. Order Processing & Dispatch

  • All orders are processed within 24-48 hours after payment confirmation.
  • Handmade and customized items may require additional processing time, which will be mentioned on the product page.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once the order is processed, you will receive a confirmation email/SMS with tracking details.

2. Shipping Time & Delivery Estimates

Domestic Shipping (Within [Your Country])

  • Standard Shipping: Estimated delivery time: 5-7 business days.
  • Express Shipping: Estimated delivery time: 2-4 business days (Additional charges apply).
  • Delivery timelines may vary depending on the location, courier partner, and external factors such as weather conditions, strikes, or unforeseen delays.

International Shipping

  • Estimated delivery time: 10-20 business days, depending on customs clearance and local regulations.
  • Customers are responsible for any customs duties, taxes, or import fees as per their country’s regulations.
  • We are not responsible for shipping delays caused by customs inspections.

3. Shipping Charges

  • Shipping charges are calculated based on product weight, size, and destination.
  • The exact shipping cost will be displayed at checkout before payment.
  • We may offer free shipping on select products or during promotional periods.
  • Additional charges may apply for express shipping or international orders.

4. Order Tracking

  • Once your order is shipped, a tracking number will be sent via email/SMS.
  • You can track your order through our website or the courier partner’s website.
  • If you do not receive tracking details within 48 hours of order confirmation, please contact our support team.

5. Delivery & Failed Deliveries

  • Delivery Attempts: If you are unavailable during delivery, the courier will attempt to deliver the package up to one times.
  • Incorrect Address: If the address provided is incorrect, the package may be returned to us. Reshipping charges will apply.
  • Unclaimed Packages: If a package remains undelivered due to the customer's unavailability or incorrect details, it will be returned to our warehouse. A re-delivery request can be made with additional shipping charges.
  • Lost or Stolen Packages: Flex Flicker is not responsible for lost or stolen packages after successful delivery.

6. Shipping Restrictions

  • We do not ship to P.O. Boxes or Military Addresses (APO/FPO/DPO).
  • Some high-value items may require identity verification before shipping.
  • Certain fragile or hazardous items may have special shipping restrictions.

7. Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us within 48 hours of delivery.
  • You must provide unboxing video proof and images showing the defect/damage.
  • Approved claims will be eligible for a replacement only (no refunds).

8. Contact Us

For any shipping-related queries, reach out to us at:
📧 Email: flexflickerofficial@gmail.com
📞 WhatsApp/Phone: ++91 8690058445

We appreciate your trust in Flex Flicker and aim to provide the best shipping experience! 🚚✨

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